When unpacking your awning take care to protect the awning from accidental damage or soiling.
Awning remote not working.
Verify that the red light on the remote transmitter comes on when you press and hold the button.
Controller located close to the unit but does not work or operates intermittently from a wall.
The awnings are operated with buttons on the motor control or by a remote control.
A jog is a brief in and out move of your motorized product.
If they are not able to assist please contact somfy s customer service department at 1 800 22 somfy.
Do not drop or drag the awning on the ground.
If the remote control stops working with the awning it needs to be reset.
If your automated awning stops working wait 10 to 15 minutes to let the motor cool off and the awning should work properly again.
When the blind or awning stops functioning let the motor cool down for.
Standard awnings using a sunea rts motor.
Motorized awning this procedure should only be performed if the remote transmitter does not operate the motorized awning.
The awning s settings and electricity supply are also common sources of trouble.
Please review the steps below to familiarize yourself with the procedure before attempting to complete them.
When removing the clear protective wrap from the awning do not use a knife or box cutter to cut plastic wrap as you could accidentally slice into your awning fabric.
The awning does not function properly now it will move in and out with the remote but operates very slowly and does not lock into the travel trailer the switch on the wall for operating the awning works sporadically most of the time this switch will extend the awning but not retract it.
A retractable awning is a practical addition to a patio or deck area as it allows you to choose whether you receive shade or sunlight during pleasant summer weather.
The awning s motor or remote control is usually to blame when the unit stops working as you expect.
Cassette awnings using a sunea rts motor.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug.
The awning does not seem to have the right tension.
If the led illuminates and the motor is receiving power and the motorized window covering is still not responding to the remote control please contact somfy at.
If it does not jog continue to the next step.
Try to reset the motor to factory mode.
Canvas is certainly going to hold up better than other materials but it s not infallible.
The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.
Remote a wall switch and a timer and the motor is a member of 4 groups then 12 channels.
